Update on UK Covid-19: Impact on Sopra Steria UKVCAS

Sopra Steria UKVCAS [official partner of UK Visas & Immigration] for in-country extension or immigration or citizenship applications.

CORONAVIRUS (COVID-19) – April 02 2002 UPDATE 2

The worldwide response to COVID-19 continues to affect the UK’s Visa and UK Immigration Service. As a result, the UK Visa and Citizenship Application Services (UKVCAS), led by Sopra Steria on behalf of UK Visas and Immigration (UKVI), has suspended all services to help protect the health and wellbeing of our customers and staff.

The suspension means that currently:

  • All our UKVCAS Service points are closed
  • We are unable to accept any new appointments
  • You are not able to reschedule future appointments at this time

This will remain under review with UKVI as the situation evolves and we will keep you informed via this website as to when bookings and services reopen.

Source : UKVCAS Service Point Status


If you have Coronavirus symptoms and should be self-isolating, or if you have Coronavirus, you must not attend your appointment. Please email admin.ukvas@soprasteria.com with ‘COVID-19’ and your UAN in the subject to say that you cannot attend. We will refund your fee and will tell the Home Office.

UKVCAS Site Status

The following Sopra Steria UKVCAS locations will be closed due to the libraries from which they operate being shut by Local Authorities:

SitesFirst day of closure
Aberdeen24th March 2020
Barbican17th March 2020
Bedford23rd March 2020
Bournemouth23rd March 2020
Bradley Stoke19th March 2020
Burnley24th March 2020
Cambridge18th March 2020
Canterbury17th March 2020
Coventry23rd March 2020
Eastbourne23rd March 2020
Edmonton Green21st March 2020
Enfield21st March 2020
Gloucester23rd March 2020
Hemel Hempstead23rd March 2020
Ipswich23rd March 2020
Liverpool18th March 2020
Manchester (core)23rd March 2020
Newcastle20th March 2020
Newport21st March 2020
Norwich23rd March 2020
Nottingham18th March 2020
Peterborough21st March 2020
Preston23rd March 2020
Reading17th March 2020
Shoe Lane17th March 2020
Stockport19th March 2020
Stratford20th March 2020
Taunton18th March 2020
Wakefield17th March 2020
Wolverhampton23rd March 2020

All other sites are currently open
In the light of current advice, other library based services may close at short notice.

How does this affect me?

Customers affected by library closures do not need to take any action. Sopra Steria will automatically rebook their appointments at the same locations in 6 weeks time.
Customers are not to worry if their appointment has had to be rescheduled.
Sopra Steria are making the Home Office aware of all affected customers for records to be updated. No customers will be adversely impacted as a result of covid 19.
The health and safety of our customers, commercial partner staff and public health remains UKVI’s priority at this time.
Please keep monitoring this website for further updates. Applicants should also monitor their account, emails and voicemails.

Click here for all Updates on Corona Virus.